BAY CLUB RESORT - GUEST SERVICES
Check in time is 6PM on your arrival date. Early check-ins are not available. Guests should check-in by calling the Hospitality Manager's office at 410-213-5336 anytime after 5PM on your check-in date.
Check out time is 12Noon. Please observe this rule, as our housekeeping staff needs time to prepare for our next arrival. Upon leaving, please secure all windows and doors, load the dishwasher and start, remove all trash, strip beds and reset thermostats to the level posted at the thermostat.
In the event of a cancellation of a confirmed rental, for any reason, cancellations must be received in writing and are subject to the following penalties:
More than 14 days before arrival date: 20% cancellation charge
14 days or less before arrival date: 100% cancellation charge
Bay Club allows a onetime reservation modification up to 14 days from arrival. No modification will be authorized within the 100% cancellation period. Modifications include date changes and increase or decrease in accommodation size. Modifications are subject to an additional administrative fee, plus any applicable rate difference and tax. Travel insurance in nontransferable. Modifications are also subject to availability and minimum lengths of stay restrictions.
Damaged / Missing Items
Bay Club has a thorough inspection policy to ensure our units are in good condition and that Guests will not be inadvertently billed for missing or broken items. Please assist us by reporting any missing or broken items to our office within twenty-four (24) hours so that you will not be held responsible.
Furnishings and Equipment
Units are furnished with dishes, cookware, flatware, glasses and basic appliances.
Large gatherings are prohibited without a separate agreement. Special pricing and security deposits may be required.
Bay Club requires a credit card at the time of the reservation. This credit card is held for potential unit damage, missing items, or incidental charges during the stay.
Items Left Behind
Neither Bay Club nor Waterstone can be held responsible for items left in a unit. Please double check your unit for personal items prior to departure. If we are asked to return items to you they will be returned C.O.D.
All equipment in your unit should be in working order. Please report any inoperative equipment to our office. Every reasonable effort will be made to promptly repair the same. No refunds will be made for inoperative air conditioners, appliances or for mechanical failure.
Occupancy Limitation for Rental Parties
The person named on the registration (“Tenant”) must be an adult twenty-one (21) years of age or older. In addition, all other occupants (“Permitted Occupants”) of the unit must be either (a) twenty-one (21) years of age or older, (b) direct descendants of the Tenant or Permitted Occupants (such as children, grandchildren or great-grandchildren), (c) direct ancestors of the Tenant or Permitted Occupants (such as parents or grandparents), (e) siblings of the Tenant or Permitted Occupants, and/or (f) a maximum of one (1) additional person for the Tenant and/or each Permitted Occupant. Tenant will be refused entry onto the premises or removed from the premises for any violation of this policy and Tenant will not be entitled to the refund of any rent payments made. NO EXCEPTIONS.
Occupancy / Parking
Occupancy is limited to two (2) people per bedroom plus an additional two people for the sleeper sofa. Bay Club will not allow overcrowding of the unit beyond the existing bedding. No RVs, campers or mobile homes may be parked on the premises for the purposes of extra sleeping capacity. Parking is limited to two (2) vehicles per unit.
Boats / Trailer Parking
Bring your boat we have a private dock for residents and guests. We do not have an onsite boat launch. The closest public launch is 64th St and Seabay Drive.
Bay Club is a pet friendly resort (dogs/cats). Pets are permitted for a fee of $150.00 per unit payable at check-in. Rental guests are allowed to bring no more than 2 pets per unit. Management reserves the right to require any person whose pet is a nuisance to remove the pet from the premises. Please note that the beaches in Ocean City are only pet friendly from October 1st - April 30th. No pets are allowed on the beach between May 1 - September 30.
We provide bed linens and bathroom towels, starter packages of detergents, bath soap and paper products. Please be sure to pack any specialty items that you may require during your stay.